portrait
Time; greetings and courtesy
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 TIME
    Be aware that the 24-hour clock is universally used and there is no a.m. or p.m. indication (except sometimes in speech). So you need to get used to 13 as 1 p.m., 14 as 2 p.m. etc. For 2:15 p.m. you will often see something like 1415 or 14 h 15, where the “h” means “heures” (hours). Noon is “midi.”


GREETINGS and COURTESY
    When you enter an office, a shop (or an elevator) ALWAYS say “Bonjour” or “Bonsoir” followed by “monsieur,” “messieurs” (plural), “madame,” “mesdames” (plural), or “messieursdames” (a bit old-fashioned, for a mixed group). And when you leave (or get off the elevator) - “au revoir,” followed by the same monsieur, etc. Even if you pronounce these badly, people will know you’re making an effort.
    Always thank people - “Merci beaucoup, Madame” (mare-see-beau -KOO, mahDAHM), etc. -  but note that if  you answer simply “Merci” when you are offered something, it means “NO thank you, I don’t want any.”
    If you step on someone’s foot or dog or fall in their lap (e.g. on the bus), say “Excusez-moi” (eck-skee-zay-MWAW) if you can. “Pardon” is for less serious offenses, such as leaving an elevator before someone else, or “politely” pushing ahead of someone.